Listing terms
The short, plain version of how listings and plans work.
- Free listings
- A free listing on Buy It In Cincy stays free. You can claim it, correct it, or ask us to remove it at any time.
- Paid plans
- Month-to-month plans bill monthly to the card you enter at checkout. There's no contract. Cancel anytime from your Owner's Suite and your plan runs to the end of the month you've paid for, then your listing goes back to free.
- 3, 6 and 12-month terms
- Term plans cost less per month because you commit to the whole term. They bill monthly and end on their own when the term is up; we'll reach out before then about renewing. If you stop a term plan early, the remaining months at the term price are still due.
- Founding member pricing
- If you joined with founding pricing, that discount stays for as long as your plan stays active. If you cancel and come back later, regular pricing applies. Free months, when offered, end on the date shown at checkout, and billing starts then unless you cancel first.
- Postcard spots
- Postcard + Premium and postcard ads include a spot on a shared mailer sent to 5,000 or more homes, with one business per category on each card. We need your artwork or details by the deadline we send you; if we don't get them, we'll design a simple ad from your listing. Mail dates can shift a few days because of printing and the post office. Delivery counts are estimates from the post office routes we choose. If a card doesn't fill enough spots to print, we move your spot to the next card or refund that month.
- Your content
- You're responsible for what you put on your listing, including photos, hours, prices and claims about your work. We may edit or remove anything misleading, unlawful, or that customers report as wrong.
- Results
- We work hard to send customers your way, but we can't promise a number of calls, visits or sales.
- Refunds
- Monthly plans aren't refunded for partial months. One-time purchases, like a postcard spot, can be refunded in full if you cancel before the print deadline.
- Questions
- Reply to any email from us, or use the contact details at the bottom of this page.